Have data viz innovations gotten stale? Have you noticed that the top mainstream media outlets—New York Times, Washington Post, Economist, Wall Street Journal—have presided over a resurgence of beautiful maps, graphics, and other colorful forms of data visualization...

“Admit it! Sitting through most corporate slide presentations is the bane  of our professional existence.” That is the opening salvo of the chapter on PowerPoints in a fun and informative new book by the storied communications guru, Bill McGowan. Speak Memorably: The...

A couple months ago, Sam Altman, founder and CEO Open AI, was asked if it was OK to say “please” and “thank you” to his explosively successful chatbot. He replied yes. It costs his company tens of millions of dollars when you type in those words, he acknowledged—but...

Companies hire me to distill their purpose and values into something accessible and attractive to journalists. What do we do? What do we stand for? How can we help our customers? These are not easy questions for even the most established companies to answer. Jargon...

Media training tip: Don't say yes to an interview if you won't answer obvious questions Answer part of the question Never say “pass” or “no comment” The WSJ’s four-part podcast on OpenAI, titled Artificial is great. Yesterday the last episode dropped and it had an...